If a student does not hear any audio while listening to a lecture, confirm the lecture is playing by clicking the Play button. Check to make sure the computer is not muted and headphones/speakers are properly plugged in. If the lack of audio persists, read any text provided and then click the X to move on.
Go here to submit report the problem, and be sure to include the details regarding the lecture and course being used. Including a screen shot is helpful.
Keywords: audio, sound, volume, headphones, troubleshooting