What is the Refund Policy?

Refund Policy refunds may be granted in exceptional cases. A written request for a refund is required and should be sent to no later than 14 days after the date of enrollment in the course. Review of each request will be handled on a case-by-case basis. Difficulty, dissatisfaction or lack of use of a course or the Services will not be considered a valid reason for granting a refund. To complete a refund request, visit Any refunds granted will be limited to the amount paid for tuition only. Refunds are not available for shipping or cancellation fees. Any course materials provided by, including CDs, must be returned to before a refund will be processed. Once course materials are received by, any pre-approved refunds will be processed. Any refunds granted will be processed via credit to the original method of payment used to purchase the Services.

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