Common reasons and solutions for short sessions or missing session minutes are listed below:
1. Cause: Student clicks "Run Course" more than once, opening multiple session windows and only one session may be reported properly.
Solution: Make sure that only one session is open at a time in the browser.
2. Cause: Using Mathematics or Language Arts & Writing, student did not end the session using the "End" session button at the bottom left of the session window, cutting short the reported data to the server.
Solution: To end sessions properly, please close any sessions either by letting them time out, or by using the “End” session button.
3. Cause: Student ran math races for the entire session of Mathematics.
Solution: Quit and restart the browser to reset the session minutes.
Keywords: short sessions, session minutes, ended prematurely, troubleshooting